When will I get my package?

Packages are shipped standard USPS Ground, and will arrive when USPS is able to do so! If you need anything by a specific time, make sure to give yourself that lead time for shipping. We don’t offer express or rushed shipping. We’re not responsible for late, lost, or damaged packages!

We’re a small operation, so please be patient with orders and time frames!

We do not currently ship internationally!

How can I start a return?

To start your return, contact us at r1-co@gmail.com. Please include your order number, email address and shipping zip code. Return requests must be made within 30 days of the order being received.

What items are eligible for return?

Items must be unworn, unwashed, and still include original tags. We do not accept returns for any item that states "No Returns" on the description page.

You will receive an estimated cost of return shipping at the time of submitting your return request. If accepted, you will be provided with a prepaid return label which will be deducted from the final refund amount.

If you have received a damaged product or the wrong product, we apologize! Please contact us at r1-co@gmail.com, and we will help arrange a replacement.

How will my refund be processed?

Refunds will be submitted upon receipt of merchandise in new condition; please note that shipping costs are non-refundable. If you are approved for a refund, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days based on normal processing times for your payment method.

Do you accept exchanges?

Although we hope to offer this in the future, at this time we're unfortunately not able to accept exchanges. If you have any other questions, or need assistance with your return, please email us at r1-com@gmail.com.